How can we help?
HOW DOES OUR REMOTE
MONITORING WORK?
Remote access will provide our controls engineers with the ability to monitor and control your critical equipment from any location with immediate response time. A Drac Monitoring Expert – Remote Monitoring System enables Drac to access your assets remotely for live monitoring and real-time system reporting.
Drac Monitoring Expert
We have in-house technology to remotely monitor and support your critical assets. Maximize your system performance and eliminate downtime with one of our remote support agreements.
PLATINUM
Guaranteed response time within 30 minutes
Weekly system health inspections
Weekly trend logs & reports
GOLD
Guaranteed response time within 1 hour
Monthly system health inspections
Monthly trend logs & reports
SILVER
Guaranteed response time within 4 hours
Bi-Annual system health inspections
Bi-Annual trend logs & reports
Technology
THE TECH BEHIND THE SPEC
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Our Software
REAL TIME MONITORING AND CONTROL
Real time monitoring and control of your assets through a secure VPN tunnel.
Our Software
ACCESS MULTIPLE ASSETS ACROSS MUlTIPLE SITES
From a single asset on a single site, to multiple assets across multiple sites – Drac Monitoring Expert has a fully customisable dashboard to suit your application.
Why Choose Us?
THE DRAC DIFFERENCE
We are the only company in the industry that can provide a true in-house offering. This allows us to control every level of our supply chain. That's why we're the industry leaders in quality and project delivery.
ON-TIME, ON-BUDGET
Our reputation is testimony to on time and on budget projects. We’ve never missed a deadline.
FULLY IN-HOUSE TEAM
We don’t subcontract out any part of the process or system. Everything is handled in-house by our team of experts.
COMMITMENT TO SAFETY
Our Zero harm attitudes ensure that we’re always providing a healthy and safe work environment. We continuously monitor how we can eliminate risks in the workplace.
PEACE OF MIND
Our team of expert engineers and technicians will handle any roadblocks quickly and efficiently. Our customer retention is testimony to this